Read this first. These are simulated people, not your customers. Every number below describes what happened inside a simulation, and none of it is a forecast of what real users will do.
What the run can tell you is where people struggled and who struggled there — and each of those is backed by a recording you can check. Synthetic people are more patient, more literate and more single-minded than real ones, so treat the places as findings and the percentages as description.
http://127.0.0.1:60442/a/buried-limits/
You have been betting more than you meant to. Set a daily deposit limit on your account, or if you cannot, stop your account for a while.
Planted: the deposit limit and self-exclusion controls are named 'RG Tools' and sit two levels below an account menu that never uses the words limit, break or exclude
Taken from WCAG 2.2 SC 2.4.4 Link Purpose (In Context) (Level A); Nielsen heuristic #2 Match Between the System and the Real World. Everyone found it anyway —
read the reasoning below to see why.
No place in this product produced enough independent struggle to cluster. That is a result, not an absence of one — but on a run this size it is also what a run too small to find anything looks like.
No group of a readable size behaved very differently from the average.
5 groups had fewer than 3 people and are left out: a rate from one or two people is not a rate.
Ages and digital skill are drawn from Eurostat — the ICT usage survey and the population register — rather than invented. How those people then behave is a model, and that part is not calibrated against real users yet.