CanaryFlock ← canaryflock.com

Eurostat 2025 · retrieved 2026-08-11

Who is actually on the other side of your screen

Every tool that simulates users invents them. Half of ours is measured: ages and digital-skill levels come from Eurostat, market by market. This page is that half, published in full, because a claim about a population is worth what its source is worth.

The spread is the point. Among internet users aged 16–74, the share who manage a few familiar sites and little else — or less — runs from 5.2% in Netherlands to 37.5% in Türkiye. That is a 7.2× difference between two markets that a great many products ship the same interface to.

Market Narrow or below Low Basic Above basic Not online at all
Türkiye 37.5% 27.1% 24.3% 11.2% 10.0%
Poland 22.8% 20.9% 30.0% 26.3% 10.3%
Italy 21.2% 18.7% 25.2% 34.9% 9.7%
Germany 15.6% 21.5% 37.3% 25.5% 5.5%
Spain 14.2% 16.7% 28.7% 40.4% 3.6%
France 14.1% 16.4% 32.2% 37.3% 5.0%
Sweden 10.7% 18.0% 32.5% 38.8% 1.7%
Netherlands 5.2% 10.9% 28.1% 55.8% 0.3%
European Union (27) 17.0% 18.5% 30.9% 33.6% 6.2%

Shares are of internet users, not of residents — that is the population a run simulates, so it is the one quoted. The last column is the share of residents who are not internet users at all, kept separate rather than folded in. Figures are weighted by the people in each age band, which is why they are not the average of the six bands Eurostat publishes.

What the rungs mean

These are the words the simulated user is actually given. They are not a grade; they are a description of what somebody can do.

aboveBasic
is very fluent with technology
basic
is comfortable with everyday online tasks
low
copes online but not with anything unfamiliar
narrow
manages a few familiar sites and little else
limited
struggles with most things online and gets stuck often
none
cannot do any of the everyday things people do online

Regulated products, licensed market by licensed market

Where the law forces steps into a flow — identity checks, age verification, affordability, consent — the operator cannot remove them, only implement them better. Those steps fall hardest on exactly the people in the left-hand column, and the column is not the same in every market you hold a licence in.

Market Narrow or below Above basic
Italy 21.2% 34.9%
Germany 15.6% 25.5%
Spain 14.2% 40.4%
Sweden 10.7% 38.8%
Netherlands 5.2% 55.8%

The markets above are those where online casino is licensed. France licenses sports betting, horse racing and poker but not online casino; Poland licenses sports betting and keeps online casino as a state monopoly; Türkiye prohibits online gambling. They are left out of this cut rather than quietly averaged into it.

Between Netherlands and Italy — two markets an operator plausibly holds licences in — the share of users who struggle online differs by 4.0×. The same registration flow does not perform the same in both, and almost nobody measures which one it is failing.

What this page is not

It is not a claim about your conversion rate. It is a description of a population. What CanaryFlock reports after a run is what a simulated cohort drawn from these distributions did on a page — “31% of the simulated population abandoned” is the claim we will write; “you will lose 31% of your customers” is not, and we will not write it however much easier it would be to sell.

The ages and skill levels here are measured. How a simulated user then behaves — patience, trust, how quickly frustration builds — is a model, and we say so wherever a number rests on it. A market we have no published figures for is reported as having none, rather than estimated quietly: the tool prints a warning naming the survey, or warning that it cannot.

Sources: Eurostat isoc_sk_dskl_i21 (digital skills, 2025) and demo_pjan (population by age, 2025), retrieved 2026-08-11. The extracts this page is built from ship inside the product; nothing here is hand-entered.

Want to see what these people do on your page? Three runs of thirty simulated users, free. Work email, no card, no call. app.canaryflock.com